Privacy policy
This Privacy Policy describes how Spacn (collectively referred to as "the Store", "we", "us", or "our"), operated under the lawful corporate management of KIWI STEEL PTY LTD, collects, processes, utilizes, and discloses your personal information when you visit, browse, interact with, or make a retail purchase through our official web domain (www.spacn.shop) or otherwise communicate with our corporate administration desk.
Our e-commerce infrastructure is technically powered by Shopify Inc., which allows us to deliver our shopping features and commercial products (collectively, the "Services") securely to consumer markets across the United States. If any structural conflict arises between our standard Terms of Service and this Privacy Policy, this document shall take absolute precedence regarding the collection, transmission, and operational processing of your personal data registers.
Please read this Privacy Policy carefully. By accessing or using any component of our Services, you explicitly acknowledge that you have read, understood, and consented to the data practices described herein. If you do not agree with these provisions, you must immediately terminate your utilization of the website.
1. Comprehensive Categories of Personal Information We Process
To deliver a secure, localized, and streamlined shopping framework in US Dollars (USD), we collect or draw inferences from various types of personal identifying data depending on your specific actions on our domain. The precise categories we compile encompass:
| Data Category | Specific Data Elements Collected | Operational Purpose |
|---|---|---|
| Contact & Identifiers | Legal first and last name, physical delivery address, billing address, telephone number, and verified email address. | Order fulfillment, tracking confirmation, state tax calculations, and direct customer support. |
| Financial & Billing Data | Credit/Debit card numbers (Visa, Mastercard, Amex, Discover, JCB, Diners Club), transaction tokens, forms of payment, and checkout confirmations. | Secure payment clearance via PCI-DSS compliant gateways. We do not store raw card credentials on our servers. |
| Account Profile Data | Unique user handles, customer identification numbers, custom dashboard preferences, interface settings, and protected account credentials. | Maintaining user accounts and personalizing shopping carts. |
| Commercial & Cart Data | Product pages viewed, items added to cart or wishlists, order histories, returns, exchanges, cancellations, and customer reviews. | Optimizing our product inventory layout and processing return/refund applications. |
| Network & Device Logs | Internet Protocol (IP) address, browser definitions, operating system details, network connections, and unique device hardware identifiers. | Automated anti-fraud screening, security validation, and server error diagnostics. |
| Behavioral Usage Analytics | Timestamps of site navigation, clickstream paths, hover metrics, search queries, and engagement durations on our landing layouts. | Improving site load performance and refining marketing campaigns. |
2. Verified Sources of Data Acquisition
We aggregate and maintain data records using four primary channels to guarantee absolute transactional transparency:
- Directly Transmitted by You: Data you manually input when creating an account, filling checkout forms, subscribing to marketing newsletters, or submitting a ticket to info@spacn.shop.
- Automatically Captured via Infrastructure: Collected seamlessly from your device when interacting with our store via localized cookies, web beacons, tracking pixels, and server log scripts.
- Acquired from Authorized Service Providers: Secure transfers from specialized entities executing tasks on our behalf, such as merchant payment processors, logistics couriers, and cloud hosting nodes.
- Acquired from Third-Party Marketing Partners: Data insights received from localized advertising networks or search platforms to customize online shopping experiences.
3. Direct Utilization of Your Personal Data
Spacn strictly restricts the application of your private data to legitimate, transparent business goals, including:
- Provisioning and Fulfilling Services: Processing financial payments, managing order shipments, organizing pre-paid return shipping labels, handling 10-day refund timelines, and maintaining real-time tracking links.
- Fraud Prevention and Cybersecurity Audits: Conducting continuous automated risk assessments via Shopify's integrated fraud detection algorithms to catch and mitigate unauthorized transactions, identity theft, or malicious site exploitation.
- Direct Customer Care Communications: Responding to user requests within our guaranteed 24-hour turnaround window and sending critical non-promotional purchase updates.
- Regulatory and Legal Mandates: Maintaining clear bookkeeping records for state sales tax reporting, responding to court orders, enforcing policy boundaries, and protecting consumer rights under relevant consumer protection acts.
4. Lawful Disclosures and Cross-Border Transfers
We do not trade your personal identity files to unknown brokers for material gain. We disclose specific variables to trusted business entities solely to carry out operational fulfillment, as outlined below:
- Fulfillment & Operational Partners: Shared with Shopify Inc., along with payment processors and courier networks (USPS, FedEx, UPS, DHL), to ensure items are safely delivered to your United States destination.
- Regulatory Authorities: Disclosed when required by active statutory laws, valid legal processes, or state revenue audits.
- Corporate Group Elements: Transferred within the management structure of our parent company, KIWI STEEL PTY LTD, to ensure cohesive data oversight and cross-border security standards[cite: 1].
Because our operations span international borders, your data files may be routed, stored, and processed outside the region you reside in, including inside data hubs located in Australia, the United States, and Canada. In all such events, we deploy standard contractual data privacy clauses to maintain a continuous, impenetrable layer of information defense.
5. Advanced Structural Relationship with Shopify
Our website domain is securely hosted upon core cloud servers managed by Shopify Inc. Shopify processes your personal data to stabilize, maintain, and continually upgrade store functions. Furthermore, to enhance checkout security and prevent merchant fraud across the web, we use enhanced analytical features that securely evaluate your site interactions alongside inputs from other merchants using the Shopify network.
Under these specific integrated scenarios, Shopify manages core element processing and shares administrative duties for addressing data inquiries. You can review their data handling rules by visiting the official Shopify Consumer Privacy Policy and access their self-service tools via the online Shopify Privacy Portal.
6. Children's Data Protection Framework
Our digital storefront and consumer items are not intended for use by children. We do not knowingly compile or store personal information relating to minors under the age of majority within their local state jurisdiction. If a parent or authorized legal guardian discovers that a child has transmitted private details to our server, please contact us at info@spacn.shop immediately. We will take swift administrative steps to purge those data sets from our systems entirely.
7. Data Security and Retention Standards
We implement technical and organizational security controls designed to safeguard your information from unauthorized access, alteration, or disclosure. However, please be aware that no security measures are 100% impenetrable, and we cannot guarantee absolute data safety during wireless network transmissions. We highly recommend utilizing secure, encrypted connections when corresponding with our support desk.
Your records are kept only as long as necessary to fulfill active business orders, maintain user accounts, resolve billing disputes, or satisfy corporate tax records required under Australian and United States trade acts.
8. Specialized Regional Privacy Rights for United States Residents
Depending on your specific state of residence (including California under the CCPA/CPRA, Virginia under the VCDPA, Colorado, Connecticut, Utah, and Texas), you are entitled to several distinct data privacy rights. Spacn fully honors these legal parameters:
- Right to Know and Access: The right to demand a clear statement revealing what categories of data we have collected, alongside a copy of the specific information files we maintain about you.
- Right to Deletion: The right to request that we remove your collected personal information from our databases, subject to standard legal data retention exemptions.
- Right to Correction: The right to request that we rectify inaccurate or incomplete records in your account file.
- Right to Non-Discrimination: We guarantee that you will never experience price discrimination, reduced checkout access, or altered service tiers for exercising any of your lawful data privacy choices.
- Right to Opt-Out of Targeted Advertising: We do not engage in the literal, financial selling of your data files. However, our use of analytical pixels may be defined as "sharing" for targeted advertising under specific state laws. You can opt out of these automated marketing programs at any time by utilizing the unsubscribe link in our marketing emails.
To officially execute any of these regional consumer privileges, please forward a clear request to our compliance desk at info@spacn.shop. We will verify your identity using standard verification procedures before releasing any data summaries.
9. Formal Privacy Contact & Compliance Profiling
For any clarifying questions about our data processing guidelines, policy updates, or to formally execute your data privacy rights, please connect with our centralized compliance team through our verified corporate channels:
| E-commerce Brand | Spacn |
|---|---|
| Managing Corporate Entity | KIWI STEEL PTY LTD |
| Corporate Registration Numbers | ABN: 73698124168 | ACN: 698 124 168 |
| Physical Headquarters Address | 71-77 South Street, Rydalmere, NSW, 2116, Australia |
| Official Customer Care Phone | +61(485)828470 |
| Dedicated Compliance Email | info@spacn.shop |